Case study: Local Restaurant
A full-service restaurant with one location needed to stay on top of Google and Yelp reviews and keep hours and menu info accurate everywhere.
Challenge
Reviews were checked manually on multiple sites, so responses were often delayed. Hours and menu links sometimes differed between Google and other directories, leading to customer confusion and missed local SEO opportunities.
Solution
The team adopted BizProfile Manager for a single review inbox and listings management. They set up templates for common responses and updated hours and menu links in one place, pushing changes to all major directories.
Results
- Review response time cut by more than half
- Hours and menu links consistent across Google, Yelp, and Apple Maps
- Fewer duplicate or incorrect listings
Testimonial
“We used to forget to check Yelp. Now everything is in one place and we respond the same day.”
Owner
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